Interim Call Center Director

Danville, PA

Industry: Professional Services Job Number: 5290

Position Overview

We are in search of an Interim Director to to direct call center operations: scheduling, registration, customer service. This is an operational role focused on managing day-to-day operations. Ideal candidate can also provide detailed recommendations around benchmarking metrics, optimizing workflows, and staff utilization. Epic experience is required. This position will be located with a client based in the Northeastern U.S.


- Bachelor' s degree or equivalent combination of education and experience

- Proven ability to be self-directed and work on collaborative teams

- Excellent communication skills, both oral and written

To Apply

If you are interested in applying for this position, please click on the " apply online" button. Cumberland Consulting Group is an Equal Opportunity Employer.



Cumberland Consulting Group is a leading healthcare consulting firm providing IT advisory, implementation, optimization and outsourcing services to some of the nation’s largest payer, provider and life sciences organizations. We are looking for great people to join our team and to help us better serve our clients. We offer a very competitive benefits package and a variety of challenging projects for our consultants.

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