Helpdesk Support Advisor

Burlington, VT

Industry: Advisory Services Job Number: 5748

Position Overview

We are in search of a Helpdesk Support Advisor  to join our team to help consolidate IT helpdesk/support structure.  This position will be located with a client based in the Northeastern U.S.


- Looking for a senior advisor who has done this type of work before

- Able to provide advisory support on the process and recommendations for best practices

- Able to sit on on internal committee working to stand up the centralized model

- Need someone who has not only worked on a project like this before but also understands the technical nuances behind call center design, call routing, etc.

- Need at least 12-15 years of experience in this field

To Apply

If you are interested in applying for this position, please click on the " apply online" button below or send your resume and cover letter to  recruiting@cumberlandcg.com. Cumberland Consulting Group is an Equal Opportunity Employer.

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Cumberland Consulting Group is a leading healthcare consulting firm providing IT advisory, implementation, optimization and outsourcing services to some of the nation’s largest payer, provider and life sciences organizations. We are looking for great people to join our team and to help us better serve our clients. We offer a very competitive benefits package and a variety of challenging projects for our consultants.
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